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We’re Changing the
Contact Center Game

Telax delivers the only full-featured, powerful, and complete end-to-end cloud contact center that’s built right into the network.

WELCOME TO TELAX

Trust Telax to deliver the best and beyond.

The Telax hosted contact center solution is designed to improve contact center operations by reducing IT reliance, streamlining workflow processes, simplifying training, and affecting better decisions through robust analytics.

Unlike traditional on-premise systems, your Telax cloud contact center can be up and running within days, not months. With no need for bulky on-site equipment, and with Team Telax with you every step of the way, your transition to the cloud is seamless.

Our cloud contact center leverages the “Software as a Service” (SaaS) model to deliver a customizable, robust, and easy to use hosted call center platform. That means you’ll always have the latest, most advanced contact center tools and technology at your fingertips.

Cost Savings

  • No up-front investment
  • Long-term operational savings
  • No expensive equipment
  • Easy deployment via. Cloud

Long-Term Efficiencies

  • On-demand scalability
  • Automatic software updates
  • Ongoing strategic support

Unsurpassed Reliability

  • Service Provider integration
  • Geographical Survivability
  • Maximum disaster preparedness
  • 24/7 Network monitoring

Uniquely powerful
in-network integration.

Our one-of-kind partnership with your Communication Service Provider has made it possible to integrate the Telax solution directly into your Service Provider’s network. So unlike over-the-top solutions, the Telax contact center works as part of your unified communications solutions, providing increased reliability and faster more accurate resolve times.

LEARN MORE ABOUT TELAX SOLUTION

1

Cut cost, not quality

In contrast to compareable hardware solutions, Telax’s cloud contact center could save up to 45% of your contact center operating budget over the first three years.

Plus, with our no-contract monthly fee structure, and zero need for dated hardware/equipment, on-boarding the Telax solution is low-risk, high gain opportunity.

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Proven enterprise-ready solution.

We already help business customers like yours win every day with our proven customer service call center and contact center technology. Check out what our partners are saying about us.

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Start growing your business today.

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