Telax offers the leading Cloud Contact Software as a Service solution (CCaaS) combining the most robust suite of features, with carrier-grade reliability, and world class deployment and support services. Telax also enables Communications Service Providers to enter the lucrative Contact Center market, with innovative Turnkey Sales & Marketing solutions that allow them to start selling, now.
Our one-of-a-kind partnership with Communication Service Providers makes it possible to integrate the Telax Contact Center directly into the end user’s voice network. So unlike over-the-top solutions, our Contact Center becomes an integral part of a unified communications solution, providing unrivaled voice quality, increased reliability and faster, more accurate resolve times.
Unlike traditional on-premise systems, your Telax cloud contact center can be up and running within days, not months. With no need for bulky on-site equipment, and with Team Telax with you every step of the way, your transition to the cloud is seamless.
Our cloud contact center leverages the “Software as a Service” (SaaS) model to deliver a customizable, robust, and easy to use cloud contact center platform. That means you’ll always have the latest, most advanced contact center tools and technology at your fingertips.
- No up-front investment
- Long-term operational savings
- No expensive equipment
- Easy deployment via. Cloud
- On-demand scalability
- Automatic software updates
- Ongoing strategic support
- Service Provider integration
- Geographical Survivability
- Maximum disaster preparedness
- 24/7 Network monitoring
Proven enterprise-ready solution.
We already help businesses in every industry surpass their customer contact objectives with our proven Cloud Contact Center solution. Check out what our some of our users are saying about us.