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Featured Posts:

Don’t get Netflixed
Blog

Here at Telax, we (good-naturedly, of course!) often use the phrase, “Don’t get Netflixed!” as an inside joke t...

Outbound Dialing and the Truth about Predictive Dialers
Blog

The predictive dialer concept works on the premise that a certain percentage of calls will not be connected either du...

Is your IVR generating revenue?
Blog

Interactive voice response (IVR) is an invaluable tool for countless businesses. With IVR, firms can handle a wide ra...